Listening to the voice of your users

heari.ai is an AI-powered user research platform incubated by ThinkingAI. We help every company hear directly from its users before making important decisions.

Our team

Founded in 2015 by four software engineers in a converted Shanghai factory, ThinkingAI has spent a decade building data intelligence for gaming, consumer goods, finance, and other industries.

heari integrates with ThinkingAI Agentic Engine. Target participants by behavior, view findings alongside behavior data, and track whether conclusions hold up after changes ship.

The ThinkingAI team at work

By the numbers

10yearsin data intelligence
1500+enterprise customers
8000+products connected
20+countries and regions served

Our principles

Every finding links back to a quote

Click any finding in an insight report to see which participant said it and when in the interview.

AI proposes and executes. People decide.

AI drafts the interview guide, runs the interviews, and writes the insight report. Your team decides which findings to share and how to act on them.

Respect every participant

Before starting, participants know who is asking and why. Quotes are anonymized, and participants can skip any question or leave at any time.

Check findings against results

Connect findings to behavior data. After a change ships, check the data to see whether your interview findings hold up.

How our AI interviews work

Our offices

Shanghai · Seoul · Tokyo · San Francisco · London · Istanbul · Dubai · Singapore

Contact us

Curious if heari fits your research needs, or interested in partnering? Get in touch.